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Your iPhone, like any other electronic device, helps you perform many everyday tasks on a daily basis. However, it will also deteriorate over time and become faulty, most frequently affecting either the battery or the screen of the phone.
One of the most common issues we face is when you’re seeing lines on your iPhone’s screen and you wondered why it happened. The lines could be any color such as white, black, or green. It could also occur on half of your screen or maybe the whole screen infected by these lines.
This issue usually occurs when the iPhone’s LCD cable gets disconnected from the logic board due to dropping the phone or gets water damaged and results in a software problem. We are going to explain why there are lines on your iPhone screen and tell you how to fix the issue.
Do a hard reset on your iPhone
To rule out software issues, all you have to do is hard reset your iPhone. Hard resetting your iPhone will let all of the programs shut down normally, which could fix the issue that causes lines to appear on your iPhone’s screen.
Follow these steps to hard reset your iPhone if you own an iPhone 8 model onwards:
Backup Your iPhone
This may not be a step to fix the lines on your iPhone screen, but it may help you later. Do a backup on your iPhone immediately if you still see a line even after a hard reset. This is to store all your data just in case the issue gets bigger or have the phone memory wiped completely if you are performing the DFU mode.
There are 2 ways to backup your iPhone, first is the iTunes backup, you’ll need a computer and a cable to connect your iPhone. Second, you can backup on iCloud, if you have enough storage on iCloud to do so.
How to do an iTunes backup:
1. Connect your iPhone to your computer
2. Open Finder
3. Click on your iPhone on Sidebar
4. Click Backup Now
And here’s how you do a iCloud backup on iPhone:
And that’s how you do a backup on your iPhone. If you want to backup on iCloud but don’t have enough storage, you can expand it with subscribing iCloud+ starting from S$1.28 for 50GB.
Enter DFU Mode
DFU (Device Firmware Update) is when your computer erases and reloads every bit of code that controls the software and hardware on your iPhone. All the data on your iPhone will be lost and there is the potential for something to go wrong if you decide to follow this step, therefore backup your iPhone before you go into DFU Mode. You can watch how to perform a DFU mode or you can follow these steps instead.
How To Put An iPhone 7 Or Older In DFU Mode:
Note: If the Apple logo is appearing on the screen, that means you have held down the volume down button for too long. Start the process over from the beginning and try again.
This DFU mode functions to rule out all possible software issues, and if after this process the lines still appear on the screen, then the problem may be caused by a hardware issue and you would then need an iPhone screen replacement.
iPhone Screen Replacement
If you already have tried too hard reset your iPhone or even enter DFU mode but the lines still appear on the screen, we’re afraid that it might be a hardware issue. It may be caused by the phone dropping on a hard surface, or getting water damaged. If this occurs to you, then you might want to do a screen replacement on your iPhone.
Set up an appointment at your local Apple Store to book a technician, especially if your iPhone is covered by an AppleCare+ Protection Plan. We also recommend you to go to a local apple repair store.
Mend.sg offers from iPhone 5 to iPhone 11 Pro Max screen replacement in Singapore. You can book an appointment with us or buy the screen alone and mend it yourself as an affordable option. We even ship to Malaysia and Brunei. And if you’re looking for bulk orders, we also provide at wholesale prices.